Work / Logistics

End-to-end logistics platform: quote, book, collect, track, bill

An online logistics solution for One World Express covering quotations, shipment bookings, collection management, real-time tracking and billing.

Client
One World Express, international logistics
Region
United Kingdom
Services
Design · Build · Integrate · Support

Challenge

Quotations, bookings, collections and invoicing ran as separate steps, with customers chasing updates by phone and email.

Operational context

[Shipment volumes, customer types and the carriers and systems involved.]

Solution

One platform for the whole shipment life cycle: instant online quotations, booking, collection scheduling, real-time tracking for customers and billing from the same record.

Outcome

Customers quote, book and track online, and billing follows from the same shipment record without re-keying. [Verified figures to follow.]

Technology and integrations

  • Online quotation and booking
  • Collection management
  • Real-time tracking
  • Billing
  • [Carrier and system integrations]

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