Work / Manufacturing and distribution

Digital solutions for customer service and data at Basco Paints

Improved digital solutions for Basco Paints that enhanced customer service, expanded data collection and supported revenue growth.

Client
Basco Paints (Kenya) Ltd, paint manufacturer
Region
Kenya
Services
Design · Build · Support

Challenge

[Customer service and data were handled through disconnected channels, limiting what the business could see and act on.]

Operational context

[Dealer network, customer segments and the channels involved.]

Solution

[Digital solutions spanning customer service and data collection, to be described from project records.]

Outcome

Enhanced customer service, expanded data collection and support for revenue growth. [Verified figures to follow.]

Technology and integrations

  • [Platforms delivered]
  • [Integrations]

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